Refund Policy

Effective date: July 22, 2025

At Personai.fun, we strive to ensure customer satisfaction with our digital services and AI-based content.

1. General Policy

Since our services are digital and delivered immediately after purchase, all sales are considered final. We do not offer refunds once a subscription or service has been activated.

2. Exceptions

Refunds may be considered in the following situations:

• Multiple accidental purchases of the same plan within 24 hours.
• Technical issues on our side that prevent the user from accessing the purchased service, and we are unable to resolve the issue within 5 business days.

3. How to Request a Refund

If you believe you are eligible for a refund, please contact us within 7 days of your purchase. Provide the following information:

• Your account email
• Transaction ID or receipt
• Reason for the refund request

Email us at: support@aicharacters.io

4. Chargebacks

We ask that you contact us before initiating any chargeback or dispute through your payment provider. Abuse of the chargeback process may result in the suspension of your account.

5. Changes to This Policy

We reserve the right to update or change this refund policy at any time. Changes will be posted on this page.

If you have any questions about our refund policy, feel free to reach out to us at support@aicharacters.io.

PersonAI.fun is operated by Norayr Petrosyan, Armenia.